The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Comfort
“The superior twin room was impressively spacious and clean, offering a comfortable retreat after a long day.” view full review
Delicious Pizzas!
“The restaurant served massive and tasty pizzas that exceeded our expectations, providing excellent value.” view full review
Excellent Connectivity
“The internet connection was excellent, allowing me to work smoothly during my stay.” view full review
Well-Equipped Bathroom
“The bathroom was well-maintained and everything functioned perfectly, enhancing my overall experience.” view full review
General
Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
24-hour security
Luggage storage
Lift
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Laundry
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Spa & Leisure
Leisure/ TV room
Room features
Air conditioning
Heating
Mini-bar
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
2 Bokenbay Batyr St.,
Aktobe,
Kazakhstan,
030008,
Aktobe Region
Map view
2 Bokenbay Batyr St.,
Aktobe,
Kazakhstan,
030008,
Aktobe Region
City landmarks
Abulkhair-Khan Ave 92
Nurgasyr Regional Central Mosque
830 m
Abilkayyr Khana Ave. 92
Mosque Nur-Gasyr
1.7
km
Nur Ghasyr mosque
830 m
Ulitsa Altynsarina 14
Aktobe Regional Museum
2.1
km
Saint Nicholas Cathedral
1.9
km
Royal club
1.7
km
Tsentral'nyy Park Kul'tury I Otdykha Imeni Pervogo Prezidenta Respubliki Kazakhstan
1.9
km
Mall
Keruen Mall
1.9
km
CITY Night Club
2.1
km
Janat
2.4
km
Keremet
2.5
km
Eternal Flame
2.5
km
Euphoriya
2.6
km
Aliya Moldagulova 47
Aliya Museum
3.0
km
Yakovlev Yak-50
3.4
km
Mil Mi-6
3.5
km
Aero L-39 Albatros
3.3
km
Sukhoi Su-24
3.5
km
Sukhoi Su-25
3.5
km
Mall
Nurdaulet
3.5
km
Ilyushin Il-28
3.5
km
Mikoyan-Gurevich MiG-21
3.5
km
Mil Mi-24
3.5
km
Mikoyan-Gurevich MiG-23
3.5
km
Sukhoi Su-17
3.5
km
Antonov An-12
3.6
km
Mikoyan MiG-27
3.5
km
Nearby
Mall
CITY Shopping Center
390 m
Blackk
390 m
Nectar
390 m
Restaurants
City Restaurant & Lounge
530 m
Bokenbay Batyra St. 2 12 Microdistrict
Cafe Afsona
1.2
km
Abylkayyr Khan
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
Comfortable rooms
Convenient location
Slow dining service
Breakfast quality lacking
7.2/10
Very good
Rooms
8.0
Location
8.5
Service
7.3
Dining
7.5
Guest reviews
7.2/10
based on 4 reviews
9.1
9.1/10 based on 1063 reviews
Connor
United Kingdom,
December
2024
8.0/10
After a long journey, I found this hotel to be quite impressive. The rooms were spacious, clean, and comfortable, though they felt a bit outdated compared to what I expected from a five-star experience. The dining options were delightful, especially the pizzas, and the staff was wonderfully accommodating. However, some facilities could use improvement, notably the gym which had limited equipment and needed advance booking for use. Overall, it was a great experience, especially considering the good value for money.
Rooms
8.0
The rooms were massive, clean, and well air-conditioned, though slightly outdated in decor.
Service
9.0
The service was very helpful, particularly during the visa registration process, making arrangements for taxis and other needs.
Location
8.0
The hotel felt secure, especially with the presence of many professional-looking guards, indicating a safe environment.
Dining
9.0
The restaurant offered nice food at very reasonable prices; the pizzas were particularly enjoyable.
Facilities
5.0
The gym had very limited equipment, which required advance booking to use.
Liam
United Kingdom,
December
2024
7.0/10
My stay at the hotel was generally positive, with nice rooms and good food options. However, there were some notable issues with the shower temperature and the inexperienced staff at the lounge and restaurant. An added drawback was the ongoing charge for internet access, despite indications of it being free.
Rooms
8.0
The rooms were spacious and well-maintained, providing a comfortable environment for my stay.
Service
6.0
While the staff was friendly, I found their experience to be somewhat lacking, which impacted the service quality.
Location
Dining
7.0
The dining options were satisfactory, though the limited menu across different areas was a bit underwhelming.
Facilities
7.0
The hotel had good facilities but could benefit from updates, especially in training the staff.
Grace
United Kingdom,
October
2024
7.8/10
I had a mostly positive experience at this hotel. The rooms were well-maintained and comfortable, and I appreciated being upgraded to a larger room upon arrival. However, the breakfast left something to be desired, and the staff service in the dining area could be faster. Overall, it was a pleasant stay with decent amenities.
Rooms
8.0
The room I stayed in was comfortable and warm during winter, which I really appreciated.
Service
7.0
While the staff was generally helpful, the service in the restaurant during breakfast was a bit slow.
Location
9.0
The hotel was conveniently located, making it easy to walk to several places of interest.
Dining
6.0
Breakfast had good options like eggs and sausages, but the service could be quicker.
Facilities
8.0
The gym was available and a nice feature, adding to the overall value of the stay.
Comfortable rooms
Slow dining service
Nicholas
United Kingdom,
September
2024
7.6/10
After a long journey on the challenging road from Atyrau to Aktobe, I found my stay at this hotel to be surprisingly pleasant. The rooms were spacious and clean, providing a comfortable atmosphere, though they did feel a bit outdated compared to top-tier hotels I’ve visited in Europe. The dining experience was quite enjoyable, especially with the delicious pizzas at a great price, but I did notice some minor service inconsistencies. Overall, it was a good experience for what we needed.
Rooms
8.0
The rooms were massive, clean, and comfortable, although a bit outdated in decoration.
Service
7.0
The service was helpful, especially when it came to arranging transportation for visa registration, but I found the lounge staff lacking in experience.
Location
Dining
8.0
The restaurant offered good food at very cheap prices, and the pizzas we ordered were delightful.
Facilities
7.0
The gym was available and adequately maintained, adding some value to the stay.
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